Privacy Policy

Privacy Policy


CloudGate Universe is a product of Option. At Option we value and respect the privacy of users.


To know how Option collects, processes, uses, stores and transfers your personal data[1] as well as your rights over any personal data Option holds about you in compliance with the General Data Protection Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), please check out the Privacy statement via:


The Cloudgate Universe does not collect or transmit any user information, including but not limited to:

- Any personal information;

- Any statistics or trends;

- Tracking of user movements.


Do third parties see and/or have access to information obtained by the CloudGate Universe ?

- We do not collect or have access to any information that is obtained by the CloudGate Universe;

- We do not sell to or share information with third parties when you purchase the CloudGate Universe;

- We do not sell, rent, loan, trade, or lease any personal information collected regarding the usage of the CloudGate Universe.


Your Consent: By using the CloudGate Universe, you consent to our Privacy Policy and Statement.

Updating this statement: We reserve the right to make changes to our Privacy Policy & Statement. Any changes made to the policy are subject to immediate update on our website(s).

Cookies[2]: We may use cookies on this website. Whereby we could collect certain information when you visit our website by automated means, using cookies or other similar tools.  This information may include without limitation, the date and hour of your visit, the type of browser you use, your IP address, your geographic location, the pages visited, as well as data related to the files you [down/up]load from/on the Site.  The information we collect via cookies and other similar tools is used in a non-identifiable way without any reference to your personal data.


[1] Information that, either alone or in combination with other information collected, identifies an individual.

[2] Cookies are small data files which are saved on your computer or device for record-keeping purposes. In your browser, you can deactivate the saving of cookies or remove any cookies saved but this may cause a diminished function, a slowdown in the service or even the inability to use certain parts of the Site. 



The information we collect


When you engage Option’s services or sign up for information services we may collect and process the following data about you:
- Your full name, title, company, postal address, email address, telephone number, fax number.
- Information that you provide by filling in forms on the Site. This includes information provided at the time of registering to use the Site, subscribing to our service, posting material or requesting further services. We may ask you for information when you report a problem with the Site.
- If you contact us, we may keep a record of that correspondence.
- Details of your visits to the Site including, but not limited to, home server domain names, e-mail addresses, Web browser types, traffic data, location data, weblogs and other communication data, whether this is required for our own purposes or otherwise and the resources that you access.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.


Uses made of the information

We gather this information to allow us to process your registration and deliver you the service you require. The relevant information is then used by us, our agents, and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to the provision of your service in general.
We may also use aggregate information and statistics for the purposes of monitoring the Site’s usage in order to help us develop the Site and our services and may provide such aggregated information to third parties. These statistics will not include any information that can be used to identify any individual.
From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services that we provide. We may also wish to provide you with: information about special features of the Site or any other services or products that we think may be of interest to you; and
related information with third parties we think may be of interest to you.


Disclosure of your information

We will not, without your consent, disclose to third parties any individually identifying information, such as names, postal and e-mail addresses, telephone numbers, and other personal information which users voluntarily provide to Option unless we have a formalised Data Transfer Agreement in place with such third party.
However, we may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply to the Site’s Terms of Use.


Use of cookies and other information gathering technologies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical information about our users’ browsing actions and patterns and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. A "cookie" is a small piece of information sent by a web server to store on a web browser so it can later be read back from that browser. This is useful for having the browser remember some specific information. An example of when cookies can be used is when a browser stores your passwords and user IDs.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system may issue cookies when you log onto the Site.
When a user performs a search, we may record information identifying the user or linking the user to the search performed. We may also record limited information associated with every search request made by the user and use that information to, amongst other things, solve technical problems with the service and to calculate overall usage statistics.


How we protect your information

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area (EEA) that do not have similar protections in place regarding your data and its use as set out in this Privacy Policy. By submitting your information you consent to these transfers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
All information you provide to us is stored on secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Site, you are responsible for keeping this password confidential. We ask you not to share this password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


Your consent

By submitting your information you consent to the use of that information as set out in this Privacy Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the Site, so that you may be aware of the information we collect and how we use it at all times. We will also email you should we make any changes so that you may consent to our use of your information in that way. Continued use of the services will signify that you agree to any such changes.
You have the right to ask us free of charge not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.
The Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
If the user doesn’t give an answer to or doesn’t complete the required information by Option, Option shall not be liable for the damages as a result of the unanswered or uncompleted information by the user.


Commitment to privacy

To make sure your personal information remains confidential, we communicate these privacy guidelines to every Option employee. Option does not knowingly solicit personal information from children or send them requests for personal information. The Site could contain links to other sites. Option does not share your personal information with those websites and is not responsible for their privacy practices.
Accuracy of your information Option strives to keep personal information accurately recorded. Option provides individuals with reasonable access to their personal information that was provided to Option and reasonable capability to review and correct it, ask that it be made anonymous, blocked, or deleted as applicable (“Right to Modify”). This Right to Modify will be free of charge.


Retention of data

The personal information shall not be kept for longer than is necessary for the purpose for which it was collected.